Funchem’s Main Products Training

In order to provide customers with better product services and enable employees to quickly master product knowledge, Nicole Shi conducted a systematic product training for all trade sales staff, which improved their work efficiency and promoted the growth of the company's business.

Benefits of Product Training: 

Direct Value for Employees: 

1. Enhanced Expertise

Equips sales teams with in-depth knowledge of UV masterbatch features, advantages, and applications,     improving persuasive communication.  

Helps R&D teams better understand product logic, boosting problem-solving efficiency.  

2. Improved Work Efficiency

Reduces errors or repetitive inquiries due to unfamiliarity with products, shortening client response time.  

Sales teams can relay market demands to R&D, enhancing cross-department collaboration.  

Core Benefits for the Company:  

1. Higher Customer Satisfaction

Provides accurate answers and tailored UV masterbatch solutions.  

Builds trust through professionalism, encouraging repeat purchases and brand advocacy.  

2. Drives Business Growth

Sales teams can better identify client pain points and align them with product strengths, directly boosting conversion rates.  

3. Reduces Operational Costs

Minimizes after-sales issues caused by product misunderstandings.  

Enables new hires to quickly become productive through systematic training. 

Long-Term Strategic Value: 

1. Unified market positioning  

2. Adaptability to market changes  

3. Strengthened corporate culture